On 29 April 2025, the Process Review Panel ("PRP") published its 2024 Annual Report, covering 20 cases. The report focuses on the Insurance Authority ("IA")'s operations, such as licensing of intermediaries, complaint handling, and disciplinary actions. The IA appreciates the PRP's recognition and will follow up on the report's observations and recommendations.
This article was generated using SAMS, an AI technology by Timothy Loh LLP.
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On 29 April 2025, the Process Review Panel ("PRP") published its 2024 Annual Report, which reviews 20 cases.
The report meticulously examines various operational facets of the Insurance Authority ("IA"), including intermediary licensing, complaint management, investigation conduct, and disciplinary measures.
The IA appreciates the PRP's recognition of its unwavering commitment to operational improvement.
The IA will diligently address the observations and recommendations outlined in the Annual Report.
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